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DesignOps of the Future: Automate, Innovate, Experiment

Can DesignOps turn design teams into your brand’s MVP?

Absolutely! In this exclusive panel featuring Aletheia Delivre (Zapier), Jasmine Price (Airbnb), and Kim Marchant (JPMorgan Chase & Co), we will walk you through strategies for maintaining creative momentum, unifying brand and product functions, and prioritizing progress over perfection. You’ll also learn to tap into AI for feedback, and how to navigate transitions from centralized to distributed teams.

 
 
Session agenda

Key takeaways

Redefine DesignOps as a “big picture” role

Its best utility is as a through-line for all business functions; not just a task-taker. Wield DesignOps as the through-line for all business functions.

Make design thinking your consistent approach to challenges.

When approaching a gap, DesignOps acts as the voice of the end-user. They ask: “What are we actually solving for here?”

Automate whichever project processes are ripe for automation.

There are infinite AI tools that can automate design reviews, requests, re-reads, task tracking etc. They’re a necessity for scale nowadays.

… but don’t assume automation is always the answer.

An automation can seem genius to you, but get zero usage in practice. Check in with creatives to verify your automations are helping them, or warranted to start with.